filters
state:
Show
city:
Show
product:
Show
Show

Republic Wireless - Replace old phone

May of 2018 received a new phone but can't transfer my old number. They gave me a new number for my old phone and new number for my new one which is my wife # .
2.3
Details
Customer service
Product or Service Quality
Value for money
#1272024
Reply to reviews
No problem signing up. No problem taking your money... after that, forget everything you know about phone companies... No support except for clueless dolts who basically have one bottom-line: "I'm sorry, there's nothing that can be done about it." Or variations,...
Read more
1.0
#1241660
Reply to reviews
Show

Republic Wireless - Are they crooks?

The company will never terminate my service, cannot be reached because it won't accept new emails,live chat and experts suck, never solve anything. The only thing they are good at is deducting charges from my credit card. Never ever ever prepay with them.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1200970
Reply to reviews
I had excellent service and coverage in remote places during 2016. Something happened starting in January, 2017. I can't get service anywhere in Wyoming and parts of Idaho this year. I have tried to get answers and am told that they partner with other companies for...
Read more
3.1
I liked
  • Price
I didn't like
  • Lack of coverage areas
#1106251
Reply to reviews
Republic wireless used to be a low cost carrier and had good service - no longer. We just purchased a new phone from them. We had been using them for years. Once I received my new phone, I transferred everything over and it seemed to be working fine. Not so fast! When...
Read more
2.9
I didn't like
  • Non - responsive customer service
#1101162
Reply to reviews
Spent most of 4 hrs. trying to upgrade phone. Eventually it was updated and I found I was charged for a full month usage even though it was for one day and wasn't even used. There is no one to call for service and their online support either does not work or is like...
Read more
#1096352
Reply to reviews
we have two Motorola X pure, they have consistently have large issues. it is there system has too many bugs and there customer service is nonexistent 12 hours, 24 hrs ,36 hrs, 48 hrs later no help. I use my phone for work all day I run Acculnyx , E-360 and company...
Read more
1.6
#1067101
Reply to reviews
April-May 2017; Misleading web site information on compatible phones that they will not correct. Bought a Samsung J3, per both their bring-your-own-phone and their buy-from-us pages, bought their SIMM card, then, after multiple contacts with "customer service" and...
Read more
1.0
I didn't like
  • Uncorrected misrepresentation
#1047834
Reply to reviews
When we added 2nd phone with our old number they gave us a phone with a different number. When we called to explain it was to have our old number they started to charge us for a 3rd phone. We only have and use 2 phones but we get charged for 3 phones. It has been 4...
Read more
Anonymous
Dale

How do you get the "Runaround" I have yet to talk to a human about my complaint!

#987841
Reply to reviews

Contact Republic Wireless

Mailing Address:
Republic Wireless
Raleigh, NC
More

Republic Wireless Products and Services

RW refuses to tell me why they won't refund my $322 for a new phone I bought from them. Please stay away from this company. They have cheap plans, but they will get you in other ways. I sent back the phone as instructed and was told I will not be refunded my money...
Read more
Anonymous
Anonymous

Did they at least return the phone they wouldn't refund you for? If they kept the phone but didn't give you your money, then that would be theft. I'd recommend contacting the ...

2.0
I liked
  • Low cost
I didn't like
  • Did not refund my money when i returned the new phone
#956927
Reply to reviews