RW refuses to tell me why they won't refund my $322 for a new phone I bought from them. Please stay away from this company.
They have cheap plans, but they will get you in other ways. I sent back the phone as instructed and was told I will not be refunded my money and given a generic list of reasons why they refuse refunds. They won't tell me specifics. I will keep fighting until they refund my money.
I emailed a few times, did fix it tickets, did live chat and still no one can tell me anything.
I was with them for several years and this really hurts. Please do not support them.
Product or Service Mentioned: Republic Wireless Mobile Phone Service.
Reason of review: Poor customer service.
Monetary Loss: $322.
Preferred solution: Full refund.
I liked: Low cost.
I didn't like: Did not refund my money when i returned the new phone.