Not resolved
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy

April-May 2017; Misleading web site information on compatible phones that they will not correct. Bought a Samsung J3, per both their bring-your-own-phone and their buy-from-us pages, bought their SIMM card, then, after multiple contacts with "customer service" and having someone finally piggy-back on my phone, they decided my J3 won't work.

I told every contact I had a Samsung Galaxy J3, per their web site, and never once was asked what "model" of J3. They list nothing additional beside “Samsung Galaxy J3” on either page.

I'm stuck with their SIMM and a phone I can't use. But, despite my naivete and/or technical ignorance, the unforgivable thing is they will do nothing about it.

Review about: Republic Wireless Website.

Reason of review: Not as described.

Monetary Loss: $10.

Preferred solution: Let the company propose a solution.

I didn't like: Uncorrected misrepresentation.

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