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I had excellent service and coverage in remote places during 2016. Something happened starting in January, 2017. I can't get service anywhere in Wyoming and parts of Idaho this year. I have tried to get answers and am told that they partner with other companies for...
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3.1
I liked
  • Price
I didn't like
  • Lack of coverage areas
#1106251
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Republic wireless used to be a low cost carrier and had good service - no longer. We just purchased a new phone from them. We had been using them for years. Once I received my new phone, I transferred everything over and it seemed to be working fine. Not so fast! When...
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2.9
I didn't like
  • Non - responsive customer service
#1101162
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Spent most of 4 hrs. trying to upgrade phone. Eventually it was updated and I found I was charged for a full month usage even though it was for one day and wasn't even used. There is no one to call for service and their online support either does not work or is like...
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#1096352
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we have two Motorola X pure, they have consistently have large issues. it is there system has too many bugs and there customer service is nonexistent 12 hours, 24 hrs ,36 hrs, 48 hrs later no help. I use my phone for work all day I run Acculnyx , E-360 and company...
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1.6
#1067101
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April-May 2017; Misleading web site information on compatible phones that they will not correct. Bought a Samsung J3, per both their bring-your-own-phone and their buy-from-us pages, bought their SIMM card, then, after multiple contacts with "customer service" and...
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1.0
I didn't like
  • Uncorrected misrepresentation
#1047834
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When we added 2nd phone with our old number they gave us a phone with a different number. When we called to explain it was to have our old number they started to charge us for a 3rd phone. We only have and use 2 phones but we get charged for 3 phones. It has been 4...
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Anonymous
Dale

How do you get the "Runaround" I have yet to talk to a human about my complaint!

#987841
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RW refuses to tell me why they won't refund my $322 for a new phone I bought from them. Please stay away from this company. They have cheap plans, but they will get you in other ways. I sent back the phone as instructed and was told I will not be refunded my money...
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Anonymous
Anonymous

Did they at least return the phone they wouldn't refund you for? If they kept the phone but didn't give you your money, then that would be theft. I'd recommend contacting the ...

2.0
I liked
  • Low cost
I didn't like
  • Did not refund my money when i returned the new phone
#956927
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“Down a Rabbit Hole” 8/11/16 I contacted Republic via "chat" which is essentially email, because it takes approx. 1-24 hours to get a response and wanted a phone they sold but did not want the one color option remaining and also the phones were overpriced compared to...
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Anonymous
Anonymous

I have to agree with the comments that others have posted. I have a non-working phone as well due to an app that was installed such as an anti-virus software or battery saver...

1.0
I liked
  • Sincered apology from one representative
I didn't like
  • Prices of phones were on the high side
#898670
Reply to reviews
A friend recommended Republic Wireless to me when I was shopping for a different phone service after the mess I encountered with Straight Talk. I still have Republic Wireless, but I want to warn you about some gotchas. Republic Wireless has some great plans. Their...
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Anonymous
Anonymous

Yeah, that's the same answer I got from the auto-responder from RW. Much easier to pass customers off to other customers to find help than to have company customer service res...

Anonymous
Anonymous

I have contacted their customer service and they have yet to respond. I am getting more and more unhappy with the phone and Republic Wireless.

3.4
#879821
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Contact Republic Wireless

Mailing Address:
Republic Wireless
Raleigh, NC
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Republic Wireless Products and Services

If you NEVER have an issue with your phone then Republic wireless is great, cheap rates and good call quality. That is when calls actually come in. I have had many many instances where people called me and not only did my phone never ring, but it didn't register a...
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2.2
Cambridge, Minnesota
I didn't like
  • Product issues
  • Customer service
#789510
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